1. Data Controller
Svintage Milano
Email: svintage.milano@gmail.com
Svintage Milano is responsible for the processing of personal data collected through this website.
2. Types of Data Collected
We collect the following types of personal data:
- First name and last name
- Email address
- Phone number (if provided)
- Shipping and billing address
- Order details (products purchased, transaction data)
- Information submitted through contact forms or product inquiry forms
- Newsletter subscription data
We do not intentionally collect sensitive personal data.
3. Purpose of Processing
Your personal data is collected and processed for the following purposes:
- Processing and fulfilling orders
- Managing payments and shipping
- Responding to inquiries about products
- Providing customer support
- Sending transactional emails (order confirmations, updates)
- Sending marketing emails if you subscribe to the newsletter
- Improving website experience and analytics
4. Legal Basis for Processing
We process personal data based on:
- Performance of a contract (order processing)
- Consent (newsletter subscription, marketing communications)
- Legal obligations (tax and accounting requirements)
- Legitimate interest (customer support and service improvement)
5. Email Marketing and Newsletter
If you subscribe to our newsletter, your email may be stored and processed using marketing automation tools (e.g. FluentCRM).
You can unsubscribe at any time using the link provided in every email.
6. Data Sharing
We do not sell or rent your personal data.
However, data may be shared with third-party services only when necessary, including:
- Payment providers (PayPal, WooPayments, Stripe if activated)
- Shipping and logistics services
- Email delivery and CRM systems (FluentCRM, SMTP providers)
- Hosting and website infrastructure providers
All third-party providers comply with applicable data protection regulations.
7. Data Retention
We retain personal data only for as long as necessary:
- Order data: for legal and accounting obligations
- Customer accounts: until deletion request
- Newsletter data: until unsubscribe
- Contact form submissions: up to 12 months
8. User Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Request export of your data
- Withdraw consent at any time
To exercise your rights, contact:
📧 svintage.milano@gmail.com
9. Cookies
This website uses cookies to:
- Ensure proper website functionality
- Improve user experience
- Analyze traffic
- Manage shopping cart functionality
You can disable cookies in your browser settings, but some features may not work properly.
10. Embedded Content
Pages on this site may include embedded content (e.g. images, videos).
Embedded content behaves exactly as if the visitor had visited the external website.
These websites may collect data, use cookies, and track interactions.
11. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
12. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.