TERMS & CONDITIONS

1. Overview

This website is operated by Svintage Milano.
Throughout the site, the terms “we”, “us” and “our” refer to Svintage Milano.

By accessing this website and/or purchasing from us, you agree to be bound by these Terms & Conditions.


2. Nature of the Products

Svintage Milano sells:

  • vintage items
  • restored furniture and objects
  • second-hand design pieces

Each item is unique or limited in quantity.
Small imperfections, signs of age, or restoration marks are considered part of the product’s character and not defects.

We aim to describe and photograph items as accurately as possible, but variations may occur due to their vintage nature.


3. Pricing and Availability

All prices are shown in EUR (€).
We reserve the right to change prices at any time without notice.

Products are subject to availability.
Since items are unique, a product may become unavailable before order confirmation.


4. Orders

When you place an order, you agree that:

  • all information provided is accurate
  • you are authorized to use the payment method
  • we may refuse or cancel orders at our discretion

Order confirmation does not guarantee acceptance until payment is completed.


5. Shipping

We currently ship to:

  • Italy (primary market)
  • European Union (secondary market)

Shipping costs and times vary depending on destination and product type.

Any customs duties or import taxes (for EU shipments) are the responsibility of the customer.


6. Delivery

We aim to process and ship orders within a reasonable timeframe.
Delivery times are estimates and not guaranteed.

Delays may occur due to logistics, availability, or external carriers.


7. Returns and Refunds

Due to the nature of vintage and unique items, returns are accepted only under specific conditions:

  • item must be significantly different from description
  • item must be returned in original condition
  • return request must be made within the legal timeframe

We do not accept returns for:

  • minor signs of wear consistent with age
  • buyer’s change of mind
  • incorrect expectations of vintage condition

For full details, please refer to our Returns & Refund Policy.


8. Product Information Disclaimer

We do our best to ensure accuracy of:

  • descriptions
  • measurements
  • colors

However, slight variations may occur due to:

  • lighting during photography
  • screen display differences
  • natural aging of materials

9. Liability

Svintage Milano is not responsible for:

  • indirect damages
  • misuse of products after delivery
  • installation or handling after purchase

10. Personal Data

Your submission of personal information through the store is governed by our Privacy Policy.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.


12. Contact Information

For any questions regarding these Terms:

📧 svintage.milano@gmail.com